A Vigilant and Level-Headed Response, Every Time
Sometimes it’s not enough for someone to simply monitor your alarms and CCTV remotely - you need the peace of mind that someone can always attend your premises in case of an incident, any time of the day or night. If your site is located far away or if you have responsibilities at home, being able to attend yourself may be problematic. That’s where mobile patrol services come in.
Cougar’s responsible and trained mobile response team - with the support of our vigilant remote monitoring personnel - can attend to any raised alarm whenever it may occur; providing a high quality and effective response when you need it most. Having someone able to attend on site following an alarm activation provides the utmost in security to you, your staff and to your assets.
Our in-house response team cover the whole of the West Midlands and can have someone on-site on average within 20 minutes of an alarm activation. Located elsewhere? No problem. Our close partnership with national keyholding means that we can provide a responsive service throughout the UK.
Cougar’s alarm receiving centre is monitored 24/7, 365 days a year. This allows us to respond quickly and effectively to any incident, whether it’s spotted on a CCTV feed or a raised fire or intruder alarm; our trained and screened response personnel will react promptly and reliably on your behalf.
We work with you following any activation to understand the reasons behind it and to assist you in constantly improving your security efforts. This way we can proactively reduce the number of false alarms and ensure that genuine activations are dealt with swiftly.
Our mobile response services tie in seamlessly with our key holding and services.
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+44 (0)844 85 666 85
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