Cougar Monitoring Limited
Cougar Monitoring Limited (0)844 85 666 85

Privacy Policy

Cougar Monitoring Limited takes seriously the subject of privacy and the policy below explains how we use any personal information we collect about you through our business processes and/ or website.


·        What information do we collect about you?
·        How will we use the information about you?
·        Marketing
·        Access to your information and correction
·        Cookies
·        Other websites
·        Changes to our privacy policy
·        How to contact us

What information do we collect about you?
We collect information about you when you register with us or place an order for products or services.We also collect information when you voluntarily complete customer surveys and/ or provide feedback.Website usage information is not collected, and we do not use cookies.

How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.If you agree, we shall pass on your personal information to our selected partners so that they may offer you their products and services.Cougar Monitoring Limited will not share your information for marketing purposes with any other 3rd parties without your explicit consent.In processing your order, we may send your details to, and also use, information from credit reference agencies.

We would like to send you information about products and services of ours and our selected partners which may be of interest to you.If you have consented to receive marketing, you may opt out at a later date.You have the right at any time to stop us from contacting you for marketing purposes or giving your information to our partners.If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction
You have the right to request a copy of the information that we hold about you.If you would like a copy of some or all of your personal information, please click here or write to us at the following address;

We will provide this information free of charge. However, where there are repeated requests for the same information we may make a small administration charge for this service.We want to make sure that your personal information is accurate and up to date.You may ask us to correct or remove information you think is inaccurate.

Cougar Monitoring Limited use cookies to track your visit to our website to enhance your experience. Below is more information on what cookies are and how you can control their use;

Why we collect your data?
By collecting your data, it allows us to understand what your needs and wants are. It also allows us to provide targeted offers and services you may be interested to hear about.

Cookies and IP Addresses
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

  1. Essential Cookies
    These cookies are essential for the running of our websites. Without the use of these cookies parts of our websites would not function, these are typically used within contact forms or the secure login section of our site.

  2. Analytical Cookies
    We use these types of cookies to monitor the usage of our website. These cookies provide us with information that helps us provide a better service / product to our customer, they also identify any areas that may need maintenance.

  3. Third Party Cookies
    We may also track IP addresses. An IP Address is a number that can identify an Internet Service Provider and country location. It cannot provide personal information.

    How to control the use of cookies
    You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use allows you to see cookies and control their use.

You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience.

Further information about this policy can be found on our website click here.

Other websites
Where our website contains links to other websites this privacy policy only applies to our website, when you link to other websites you should read their own privacy policies.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.This privacy policy was last updated on 22ndMay 2018.

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:

By post – Cougar Monitoring Ltd | Prime House | Sapcote Trading Centre | Powke Lane | Cradley Heath | B64 5QR

By email -

Need a call back?

Call us

+44 (0)844 85 666 85

Cougar Monitoring currently holds SIA Approved Contractor Scheme (ACS) status for
the provision of Key Holding and Security Guarding.

© Copyright 2018 Cougar Monitoring Limited   |   Privacy Policy   |   Terms & Conditions

Designed and Developed by Omnisity

By continuing to use the site you agree to our privacy & cookies policy