Cougar Monitoring Limited
Cougar Monitoring Limited
info@cougarmonitoring.com0333 222 9099

You’ve just discovered the UK’s premier security partner

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Experts in Security, Safety and Peace of Mind

When you own any kind of premises, security concerns are always of utmost importance. Concerns about the security of your premises and the personal safety of your staff can cause a great deal of worry, but putting fully monitored security systems in place is easy with Cougar.

Whether it’s a commercial, residential or industrial property; Cougar can provide, install and fully monitor a wide range of security solutions.

To see how partnering with Cougar could help your business, click the plus button.

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A Proactive and Agile Security Partner

We work with you to identify your individual security needs and create a totally custom security plan, and then provide a bespoke service that suits your needs and your budget. Our aim is to the most proactive and forward thinking security partner you could wish for.

Our state of the art alarm receiving and monitoring centre runs on the agile and widely compatible Sentinel Plus and Immix platforms. This allows our trained and responsible team to monitor and respond whatever the emergency.

 As far as implementation of a new system is concerned, we will work with you every step of the way. Starting with thorough initial support and setup through to completing your tailored security plan, and onto vigilant observation and analysis to ensure your system is working optimally at all times.

 Cougar Monitoring Ltd was founded in 1996 and has maintained a sincere customer-friendly and tech forward focus since its inception. Though the security industry has changed a lot over 20 years, by working closely with our customers and keeping up to date with technological advancements, we have been able to provide true value and peace of mind throughout our lifetime.

 Our alarm receiving centre is accredited to the NSI’s EMS Gold Standard, and each of our monitoring and response personnel are closely held to exacting NSI standards. Though our in-house mobile response fleet can attend throughout the West Midlands.


Cougar’s state of the art alarm receiving and monitoring centre allows us to vigilantly oversee your alarm systems and video feeds, and to respond swiftly and responsibly to any security issue; whether that means notifying the emergency services, sending out a mobile response unit, or something else entirely. Click the plus button to learn more.

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When an alarm sounds and you can’t be on site, it pays to have someone trustworthy with a spare set of keys. However, if you run a small company or have branches in disparate locations, this can be tricky. This is where a keyholding and response service such as ours comes in handy. To learn more, click the plus button.

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Vigilant, Alert and Proactive Monitoring

Our high tech monitoring and alarm receiving centre is manned with trained and experienced staff who will act quickly in any eventuality. By using versatile Sentinel Plus and Immix systems, we can monitor intruder alarms, fire alarms, CCTV and lone worker devices with care and responsibility. Our monitoring centre is fully manned 24 hrs a day, 7 days a week, 365 days a year, and provides fast and secure management of all of our clients’ security systems. As well as monitoring alarms and CCTV, we also oversee lone worker devices and asset tracking systems. Should we detect an incident, we can despatch our mobile response officers to manage the situation and ensure the safety of both people and property.

To find out more about CCTV monitoring click here.

To find out more about Alarm Receiving & Monitoring click here.

Trustworthy Keyholding and a Swift Response

As soon as an issue is recorded on one of our fully monitored security systems, we will mobilise our response team to attend to the situation. Our own mobile response officers can be on site on average within 20 minutes, and will secure the premises and investigate the situation; providing optimal security, value and peace of mind. Though our in-house team are based throughout the West Midlands.

To find out more about Keyholding click here.


Some situations are better handled with security officers on the ground. Our fully trained and SIA licensed security guards are on hand to assist on any kind of commercial, retail or industrial sites. Click the plus button to read more.

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Mobile Response

Whether it's a fire alarm going off at a faraway branch, an intruder alarm activated when no one is available to attend; one of our officers can attend promptly and handle any security situation with professionalism and care. Click the plus button for more information.

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Professional On-Site Security Guarding Services

Whether you need a regular team of officers, a few additional agents on site seasonally, or perhaps someone to fill in for holiday cover, our professional and flexible officers can assist whatever the situation. Having security officers on site is not only a visible deterrent, but provides peace of mind that a situation will be dealt with immediately and responsibly. We recognise that our on-site officers are an extension of your professional presence; Cougar’s versatile and vigilant team can perform a number of relevant security roles such as concierge duties, patrols on larger sites, or a few extra hands on deck for particularly at risk premises or assets.

To find out more about Guarding click here.

Security Services that Come to Your Aid

Our experienced and level-headed response services help to keep your property and personnel safe 24 hours a day, 7 days a week. Once an incident unfolds, our monitoring team will swiftly mobilise response officers who can be on site within 20 minutes on average. This means you will enjoy a swift and professional service. Our mobile response services tie in seamlessly with our keyholding services, meaning that you can have a trustworthy, responsible individual on site to deal with an issue quickly and to ensure that your premises are left secure, when they are perhaps at their most vulnerable.

To find out more about Mobile Response click here.


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0333 222 9099

Cougar Monitoring currently holds SIA Approved Contractor Scheme (ACS) status for
the provision of Key Holding and Security Guarding.

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