Cougar Monitoring Limited
Cougar Monitoring Limited (0)844 85 666 85

Key Holding & Emergency Response

Fast and Reliable Response in an Emergency

Those managing numerous sites or running branches in far-flung locations may be familiar with the headaches involved when an alarm is raised far away. Getting in touch with a member of your team who is located close by may be troublesome, especially if it’s the middle of the night.

Similarly, if you have responsibilities at home and an alarm is raised on your industrial or commercial site, getting someone to attend may be a problem.

Cougar’s keyholding service is designed for just this kind of eventuality. Put simply, if you have business premises, we will hold the keys and attend your property if your intruder or fire alarm goes off - at any time of the day or night.

Should an alarm activate or an incident be detected over CCTV, our experienced monitoring teams will react promptly and responsibly. We can get a mobile response unit on-site within 20 minutes on average. Our officers will reliably manage any situation on the ground and investigate the reasons behind any activation. Our own fleet covers the West Midlands.

Using a monitored security system with a key holding response service such as ours comes with two major benefits. Firstly, due to unfortunate cutbacks, the police don’t always have the manpower to attend to a raised alarm immediately, so partnering with a security company can provide an improved response speed. Secondly, some insurers may give you a better rate on your premises insurance when you invest in a keyholding and response service like Cougar’s.

Though a quick response is important, the quality and effectiveness of that response is key. We liaise with our clients following each activation to get to the bottom of any possible underlying issues. This proactive approach helps reduce false alarms and increases preparedness for any future incidents.

Need a call back?

Call us

+44 (0)844 85 666 85

Cougar Monitoring currently holds SIA Approved Contractor Scheme (ACS) status for
the provision of Key Holding and Security Guarding.

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