Professional Alarm Receiving & Monitoring services

Alarm Receiving & Monitoring

In simple terms, alarm monitoring works via security products sending signals to ARC’s (Alarm Receiving Centres), with the ARCs then responding to those signals. The signals can be sent via phone lines, radio networks or over the internet.

Monitoring Cougar


How much does Alarm Monitoring cost?

Here at Cougar we have various packages, designed to suit most budgets. Get in touch with our sales team to explain your requirements, and we’ll do our best to find exactly the right product for you.  

How does Fire Alarm Monitoring work?

In the event of a fire breaking out, your fire alarm panel will switch over a relay which, in turn, sends a signal to the ARC (Alarm Receiving Centre), with the ARC then responding to this signal.

How do alarm receiving centres work?

Alarm Receiving Centres (ARC) are open around the clock 365 days of the year. Seven days a week, twenty four hours a day these centres are waiting to respond to incoming alarm activations in a way which fully supports the security requirements of customers. As part of this response, ARCs are able to dispatch the relevant emergency services to a property or premises should the need arise. 

Can I monitor my own alarm system?

The short answer to this question is yes, it is possible to monitor your own alarm system. The longer and slightly more complex answer is that it is far from the ideal solution. In many cases a self-monitored alarm system won’t meet the requirements set out in your insurance policies. In addition to this, you may find it harder to call out the police force or fire brigade than an ARC specifically designed for the purpose and finally, utilising an ARC will give you peace of mind when you’re away from home.

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